Winback Revenue Engine

Turn Past Customers Into a Scalable Revenue Channel

Most SaaS companies are sitting on hundreds of thousands — often millions — in recoverable revenue from past customers.

The Winback Revenue Engine turns those past customers into a scalable growth channel — with lower CAC and faster payback than new acqusition.

What the Winback Revenue Engine Delivers

We design a repeatable winback revenue channel that monetizes your churned customers at significantly lower CAC, and faster payback than new acquisition.

The result is capital-efficient growth that compounds over time.


What We Do

Identify

Pinpoint your most profitable past customers using  our Winback Propensity and Revenue Models.

Understand

Learn why customers leave and how to win them back, with Lost Customer Journey™ Mapping.

Design

Craft high-converting winback offers, messaging and cadences - tailor made for your customer base.

Launch & Scale

Launch the Winback Revenue Engine with your team, then scale with our proven playbook.


How the Engine Is Deployed

The Winback Revenue Engine is delivered as one continuous growth initiative, rolled out in phases to generate revenue quickly and scale with discipline.

Phase 1 — Initial Deployment (Months 1–2)

We activate winback with a high-value churn cohort to:

Generate immediate winback revenue
Establish the cost and payback profile of the channel
Select offers and approaches that are ready to scale

This phase establishes the foundation for efficient, profitable scaling.

Phase 2 — Optimize & Scale (Months 3–4)

In this phase we:

Roll out winning offers and approaches to additional churn cohorts
Improve performance through continuous insight and refinement
Re-engage non-buyers through structured follow-up and nurture motions

At this stage, winback becomes predictable, repeatable, and scalable.

Phase 3 — Always-On Winback (Month 5+)

Winback operates as a standing growth channel:

Generating incremental revenue on an ongoing basis
Improving with each cycle through insight and optimization

At this stage, winback operates as a reliable, always-on revenue channel alongside acquisition and expansion.


What Success Looks Like

By the end of this engagement, you have:

A proven high-efficiency revenue channel
Incremental revenue flowing from past customers
Lower CAC and faster payback than acquisition
A system that improves over time, not a one-off effort

How We Work

We don’t run one-off campaigns.
We build growth channels.

We own:

Cohort selection and prioritization
Winback strategy, offers, and optimization
Measurement, insight, and performance analysis

Your Team:

Approves key decisions
Sends surveys and offers
Handles any customer interactions

There is no ongoing operational burden on your team.


Pricing

$10,000 / month  |  3-month minimum

The Winback Revenue Engine is deployed as a continuous growth initiative — designed to establish the channel quickly and then scale what works.


Best Fit

SaaS companies
Companies with significant churn
Leaders looking to add a new, efficient revenue channel

Security & Data Handling

Pseudonymized data • Encrypted storage • Auto-deletion after 45 days


First Step

Schedule a 30-minute Winback Revenue Discovery Call to determine whether you have enough dormant revenue to justify deploying winback as a growth channel.

No pitch.
No obligation.
Just a clear answer on your winback revenue potential.